FAQs
When can I move in? 
When can I move in? 
If there is a storage space available that meets your specific storage needs, you can move in anytime online 24/7 or visit our office during office hours.
How much notice needs to be given before I move out?
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 10-day notice before you move out.
What documentation do I need to rent a space?
What documentation do I need to rent a space?
A government-issued photo ID and proof of insurance coverage for the self storage space if a facility provided policy is not purchased (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
How do I make a payment?
How do I make a payment?
You can pay either with a credit card or debit card - in person or on our website. Autopay is required and is automatically deducted from your account on the 1st of every month.
What forms of payment do you accept?
What forms of payment do you accept?
VISA, MasterCard, American Express, Discover.
Do you sell boxes and other supplies?
Do you sell boxes and other supplies?
No. We do not sell moving supplies in our office.
How do I know how much storage space I will need?
How do I know how much storage space I will need?
You can either use our Size Guide tool on our website or call our team for assistance.
Are there any items that I am NOT able to store?
Are there any items that I am NOT able to store?
Liquids, explosives, ammunition, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
Does someone have to open the security gates for me?
Does someone have to open the security gates for me?
No. You will receive a text that contains a link to our app that will allow you access to the facility and your unit 24/7.
Do you have handcarts and dollies available?
Do you have handcarts and dollies available?
Yes. You are welcome to use our complimentary carts to help move your belongings into your interior unit.